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The return of Destination Thinking Why hotels should start thinking like ski resorts
Most hotels are adding more activities. Few are seeing real impact on revenue or guest loyalty. What ski resorts understand, and hotels often miss is how to think as a destination. Today, guests are no longer simply paying for a room. They are seeking a complete, immersive experience that gives them a reason to stay longer, spend more and return. Yet many hotels still operate as standalone buildings, while resorts at their best have long been designed as integrated ecosystems
davidguig35
2 days ago4 min read
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